Computer Trendz offers monthly maintenance packages to keep your
computers running smooth and to help catch problems before they start instead of
after they happen. The pricing structure is set up to cater to any size of
business as the monthly cost is scaled based on number of computers being
You will be given one guaranteed visit per month to perform our monthly procedures. Systems covered under our maintenance program
will be given unlimited oncall troubleshooting and support as needed through the duration of the contract, even if it's not on a
regularly scheduled day.
We stick to a set of guidelines with each visit on these scheduled
Pricing & Procedures
$35 each/ month
- Virus Removal
- Startup Optimization
- File Cleanup
- Verify Backups
Every visit we will do the following checks on each workstation computer:
- Event log audited for errors/warnings, hardware failures
- File Backups verified, backup logs checked
- Virus, spyware/malware, etc, all removed if found
- Windows startup processes audited
- Internet toolbars removed
- Temporary files and cache removed, including windows temp and internet
*Note: Servers will not be shut off, fans cleaned as
needed. Laptops will not be disassembled but heatsinks will be cleaned out
externally with air. This will not be done every visit but as needed.
$65 each/ month
- Workstation +
- Scheduled Reboots
- App Specific Tasks
- 20GB Cloud Backup
Server maintenance will follow these guidelines:
- The same steps (above) for workstations will be performed (check logs,
- Controlled reboot schedule (after business hours as required)
- Server-specific or application-specific tasks performed as needed*
- Free online cloud backup account.
*Note: Some servers may have specific applications not
present in workstations. For example, SQL/Database servers may be present
that require additional steps for backup, email/web servers and other
applications will have their own set of error logs that will need to be checked.
A list of server specific tasks will be created on the initial visit and those
tasks will be performed as part of our scheduled service visits.
Monthly charges assume 1 guaranteed visit per month. Other
options are available, details on the signup page.
Day of Service: Upon sign-up you will pick preferred day of week, week of the
month, and preferred time of day for services. The day
scheduled can be estimated at sign up if needed. The day and
time will be flexible (in case days scheduled fall on holidays or
other business scheduling conflicts) and will be considered
tentative until we call prior to the visit to make sure the date and
time scheduled still works for your schedule before coming out.
Free On-Call Support: If you have any maintenance
related issues or troubleshooting needs on any of the systems
under contract, we will troubleshoot the issue free of charge
through the duration of the contract during normal business hours.
If you have problems daily, we will be onsite daily!
Subscription Duration: Your maintenance subscription
will last for a minimum of 12 months, and can last any duration.
Payments: Each invoice can be paid online through
recurring billing (Braintree Processing) or through manual billing if
you prefer to pay by check as the services are performed.
Work Log: All notes taken on services performed per
visit will be logged in our online ticketing system and will be
accessible to you at all times.
Additional Services & Equipment: Additional projects outside
the scope of the office computers (web development, building wiring, new WiFi
systems or other equipment, etc) can be quoted as needed. The Maintenance Program
covers the labor of issues pertaining to the systems covered, but any hardware or
equipment needed (new computers, hard drives, power supplies, etc) will be billed separate.
For questions about our service, please call us at (918)
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